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Terms of Service

Last updated: February 3, 2026

By accessing our website or using our widgets and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

1. Services

1.1 Description

SmileWidget provides review aggregation widgets that display reviews from third-party platforms on your website.

1.2 General Conditions

You may use the Service in accordance with these Terms. By agreeing, you represent that:

  • You are at least 18 years old
  • You have authority to bind the business entity you represent
  • You will use the Service only for lawful purposes

You may not use the Service for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.

1.3 Account

You are responsible for all activities under your account. Keep your login credentials secure. Contact us immediately if you suspect unauthorized access.

2. Third-Party Content and Sources

2.1 Review Content

SmileWidget aggregates and displays reviews from third-party platforms ("Sources"). All review content belongs to the respective third parties and original authors. To the maximum extent permitted by law, we do not create, verify, endorse, or assume responsibility for any third-party content.

We collect and display this publicly available content solely to help you showcase reviews on your website. All sources are attributed and linked where applicable.

2.2 Your Responsibility

You are solely responsible for:

  • Ensuring your use of displayed reviews complies with the terms of service of each Source platform (Google, Yelp, Healthgrades, etc.)
  • Obtaining any necessary rights or permissions to display reviews on your website
  • Complying with all applicable laws, including advertising and consumer protection regulations
  • Handling any claims or complaints from third parties regarding displayed content

You have the ability to configure which sources to display and whether to show full review content or only aggregate ratings, depending on your preferences and compliance with each Source platform's terms.

You expressly acknowledge and agree that:

  • Source platforms may prohibit or restrict display of their content
  • Source platforms may modify their terms, systems, or policies at any time
  • Source platforms may take legal or other action against users who display their content
  • SmileWidget makes no representations about the legality or permissibility of displaying content from any Source platform in any jurisdiction
  • YOU ASSUME ALL LEGAL RISK associated with displaying reviews from third-party platforms on your website
  • Any fines, penalties, legal fees, judgments, settlements, or damages arising from Source platform claims or actions are YOUR sole responsibility

You agree that SmileWidget is not liable for any claims arising from your use of third-party review content.

2.3 Source Attribution

We endeavor to attribute review sources and link to their original platforms where feasible. You may not remove, hide, or obscure source attribution (including platform logos, source names, or links to original reviews) displayed by the widget.

2.4 Business Authorization

You may only add review sources for businesses you own, operate, or are authorized to represent. You certify that any reviews displayed through your widget correspond to a business you have the right to represent.

We reserve the right, but have no obligation, to verify your authorization to represent any business. If we receive a complaint from a business owner claiming unauthorized use, we may suspend or remove the relevant sources without notice pending resolution.

We are not responsible for verifying your relationship to any business profile and will not be liable for any unauthorized use.

2.5 Service Interruptions and Changes

Our Service depends on access to third-party platforms. These platforms may change their terms, modify their systems, or restrict access at any time. We are not liable for service interruptions caused by third-party platform changes.

We reserve the right to discontinue support for any Source platform at any time, for any reason, without prior notice or compensation. Discontinuation of a Source does not entitle you to any refund or credit.

We reserve the right to modify, update, or discontinue any feature or functionality of the Service at any time. We are not obligated to maintain any specific feature set, functionality, or data availability.

3. Healthcare Provider Notice

If you are a healthcare provider (dental practice, medical office, etc.):

  • Displaying publicly posted reviews does not require patient consent—this information is already public
  • YOU are solely responsible for HIPAA compliance when responding to reviews—never confirm patient status or disclose health information in responses
  • SmileWidget is not a "Business Associate" under HIPAA and does not sign Business Associate Agreements (BAAs). Our Service is not designed to access, store, or process Protected Health Information (PHI).

Important: SmileWidget is a general-purpose software tool. We do not provide healthcare services, legal advice, compliance consulting, or professional guidance of any kind. Any features described as "compliance" features, "HIPAA" features, "AI compliance" features, or similar terminology are marketing descriptions only and do not create any warranty, guarantee, professional duty, or assurance of regulatory compliance.

Any compliance-related tools, suggestions, flags, or automated features we may provide are informational only, may contain errors, and do not constitute legal, medical, or compliance advice. You should not rely on any such features as a substitute for professional compliance review.

You acknowledge that you have not relied on any compliance-related representations from SmileWidget in making your decision to use the Service.

You agree to indemnify us against any claims arising from your HIPAA violations, regulatory non-compliance, or reliance on any compliance-related features of the Service.

4. Payments, Billing, and Subscriptions

4.1 Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

When you purchase a subscription:

  • You are purchasing from Paddle, our authorized reseller
  • Paddle will charge your payment method and collect applicable taxes based on your location
  • The Service is licensed directly to you by SmileWidget

For complete purchase terms, see Paddle's Checkout Buyer Terms.

4.2 Subscription Terms

SmileWidget subscriptions are billed on a recurring basis (monthly or annually, depending on your selection). Subscriptions automatically renew at the then-current rate until you cancel.

4.3 How to Cancel

You can cancel your subscription at any time through your account settings or by contacting us before your renewal date.

Cancellation takes effect at the end of your current billing period. You will continue to have access to the Service until then.

4.4 Billing Questions

For payment processing issues, card declines, or refund requests, contact Paddle at paddle.net.

For questions about your subscription plan, features, or account, contact us.

5. Free Trial

We may offer a free trial so you can evaluate SmileWidget before subscribing. Trial duration and terms may vary and are specified during signup. No credit card is required to start a trial unless otherwise indicated.

At the end of your trial, if you do not subscribe:

  • Your widgets may stop displaying content
  • Your account may remain accessible with limited functionality
  • We may delete inactive trial accounts at our discretion

We encourage you to fully evaluate the Service during any trial period, as this is your opportunity to determine whether the Service meets your needs before making a purchase.

6. Refund Policy

6.1 General Policy

All sales are final. Because our Service is provided continuously from the moment of payment and you have the ability to cancel at any time to prevent future charges, we do not provide refunds for subscription payments.

We encourage you to use any available free trial to evaluate the Service before purchasing. Your decision to purchase after a trial period, or without using a trial, indicates your satisfaction with and acceptance of the Service.

6.2 Exceptions

We may, at our sole and absolute discretion, consider refunds in limited circumstances. Any decision to provide a refund is made on a case-by-case basis and does not create any precedent or obligation for future requests.

Refunds required by applicable law will be provided in accordance with such law.

6.3 No Partial Refunds

No partial refunds or credits are provided for unused time remaining in any billing period. If you cancel, you retain access until the end of your current billing period.

6.4 Annual Subscriptions

If you purchase an annual subscription and decide to cancel, you may cancel at any time to prevent renewal. No refunds or partial refunds are provided for the remaining months of an annual subscription.

6.5 EU Consumers

For EU Users: By using the Service after purchase, you expressly consent to immediate performance of the digital service and acknowledge that you lose your right of withdrawal once the Service has been fully performed or, if the Service is ongoing, once performance has begun with your prior express consent.

7. Copyright Policy

If you believe content displayed through our Service infringes your copyright, contact us with: (1) identification of the copyrighted work; (2) location of the allegedly infringing material; (3) your contact information; (4) a statement of good faith belief that the use is not authorized; (5) a statement under penalty of perjury that your notice is accurate and you are authorized to act on behalf of the copyright owner; (6) your physical or electronic signature.

We endeavor to respond to valid DMCA notices in accordance with applicable law and may terminate accounts of repeat infringers.

8. Prohibited Uses

You may not use SmileWidget for purposes including, but not limited to:

  • For any unlawful or criminal purpose
  • To violate any laws, regulations, or third-party rights
  • To infringe intellectual property rights of SmileWidget or others
  • To submit false, misleading, or fabricated information
  • To add review sources for businesses you do not own or have authorization to represent
  • To remove or obscure source attribution on displayed reviews
  • To transmit malware, viruses, or malicious code
  • To scrape, crawl, spider, or automatically extract data from SmileWidget
  • To interfere with or circumvent security features of the Service
  • To copy, modify, or redistribute our service or its underlying technology
  • To misrepresent reviews or manipulate displayed content
  • To harass, abuse, or harm others through use of the Service
  • To use the Service to develop, improve, or train a competing product or service

We reserve the right to terminate your access for any violation and to bring legal action where appropriate. You agree to indemnify and hold harmless SmileWidget from any claims arising from your breach of these Terms.

9. Intellectual Property

  • Our technology: SmileWidget widgets, code, design, and branding are our property. You may not copy, modify, reproduce, distribute, or create derivative works without our express written permission.
  • Third-party content: Reviews and content from Sources remain the property of original authors and platforms.
  • Your content: You retain ownership of your business information and configurations.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Without limiting the foregoing, we do not warrant that:

  • The Service will be uninterrupted, timely, secure, or error-free
  • Third-party content will be accurate, complete, or current
  • The Service will meet your specific requirements
  • Any errors in the Service will be corrected
  • The Service will be compatible with any particular software or systems
  • Any compliance-related features will be accurate, complete, or legally sufficient

Any reliance on the Service or content displayed through it is at your own risk.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SMILEWIDGET SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, DATA LOSS, REPLACEMENT COSTS, OR BUSINESS INTERRUPTION, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM OR RELATED TO:

  • Your use of or inability to use the Service
  • Any third-party content displayed through the Service
  • Unauthorized access to or alteration of your data
  • Any interruption or cessation of the Service
  • Any conduct or content of any third party
  • Your reliance on any compliance-related features
  • Actions taken by Source platforms

Our total aggregate liability under these Terms shall not exceed the fees paid by you in the ONE (1) MONTH immediately preceding the claim, or FIFTY US DOLLARS ($50 USD), whichever is LESS.

12. Indemnification

You agree to indemnify, defend, and hold harmless SmileWidget, its directors, officers, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorney fees and costs incurred in enforcing this indemnification provision) arising from or related to:

  • Your use of the Service
  • Your use of review content displayed through the Service
  • Claims from Google, Yelp, Healthgrades, or other source platforms regarding content displayed on your website
  • Your violation of these Terms or any third-party terms of service
  • Your HIPAA violations or other regulatory non-compliance
  • Your reliance on any compliance-related features of the Service
  • Any claim that content on your website infringes third-party rights
  • Your violation of any law or rights of a third party

13. Feedback

Any suggestions, ideas, feature requests, or other feedback you provide regarding the Service may be used by SmileWidget without restriction, obligation, attribution, or compensation to you. We are under no obligation to keep feedback confidential or to respond to feedback.

14. Changes to Service and Terms

We may modify, suspend, or discontinue any part of the Service at any time without prior notice. We may also update these Terms at any time by posting the revised version on our website. It is your responsibility to review these Terms periodically. Continued use of the Service after changes constitutes acceptance of the modified Terms.

15. Termination

You may terminate your account at any time by cancelling your subscription. To request complete deletion of your account and data, contact us.

We may terminate or suspend your access immediately, without prior notice, refund, or liability, for any reason or no reason, at our sole discretion. Reasons may include but are not limited to:

  • Suspected violation of these Terms
  • Suspected violation of Source platform terms
  • Receipt of any complaint, legal notice, or inquiry
  • Business decision to discontinue service to you or generally
  • Any other reason we deem appropriate

Upon termination:

  • Your widgets will stop displaying content
  • You will not receive any refund for unused subscription time
  • We are not obligated to provide data migration or export services
  • Sections regarding liability, indemnification, intellectual property, dispute resolution, and any provisions that by their nature should survive termination will remain in effect

16. Force Majeure

We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of war, hostilities, government actions, sanctions, natural disasters, pandemics, infrastructure failures, internet outages, or third-party service disruptions.

17. Dispute Resolution and Governing Law

17.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ukraine, without regard to conflict of law principles.

17.2 Informal Resolution

Before initiating any formal dispute resolution, you agree to first contact us and attempt to resolve any dispute informally. Most concerns can be resolved this way.

17.3 Class Action Waiver

YOU AND SMILEWIDGET AGREE THAT ANY DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. You waive any right to bring or participate in any class action, collective action, mass action, representative action, or consolidated proceeding against SmileWidget. This waiver applies to the fullest extent permitted by applicable law.

17.4 Waiver of Jury Trial

To the fullest extent permitted by applicable law, you and SmileWidget waive any right to a jury trial in connection with any dispute arising out of or related to these Terms or the Service.

17.5 Time Limitation

Any claim or cause of action arising out of or related to these Terms or the Service must be filed within ONE (1) YEAR after such claim or cause of action arose, or be forever barred.

17.6 EU Users

For EU Users: Nothing in these Terms affects your statutory rights as a consumer under the laws of your country of residence that cannot be waived by agreement.

18. General Provisions

No Waiver. Our failure to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision.

Severability. If any provision of these Terms is found invalid or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

Assignment. We may assign or transfer these Terms and our rights hereunder at any time without notice or consent. You may not assign your rights or obligations under these Terms without our prior written consent.

Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and SmileWidget regarding the Service and supersede all prior agreements, representations, and understandings.

Headings. Section headings are for convenience only and shall not affect the interpretation of these Terms.

Interpretation. These Terms shall not be construed against the drafter.

19. Contact

Questions about these Terms should be sent to:

Email: [email protected]
Location: Odesa, Ukraine

© 2026 SmileWidget. All rights reserved.